A doctor must listen to all that a patient has to say, because one dissatisfied patient will turn into ten dissatisfied people.
A doctor must listen to all that a patient has to say, because one dissatisfied patient will turn into ten dissatisfied people.
Dr. J.K. Chhaparwal is currently working as an Emeritus Professor in the Department of Medicine and is also the Vice Chancellor at Sai Tirupati University, Udaipur.
Dr. Chhaparwal was born in 1953 in Nathdwara and did his schooling there itself. Then he completed his MBBS and MD from the RNT Medical College in Udaipur. After thirty years of service at the same hospital, he left it. Then, he served at Geetanjali Hospital and then Pacific Medical College and Hospital for short stints. Thereafter, he also worked at Ananta Medical College and Hospital as a Professor and was the Head of the Department of Medicine there.
Dr. Chhaparwal says that it was his father and his elder brother, who were well-known across the country as expert paediatricians, who inspired him to become a doctor. There was an environment of education in his home, as apart from his doctor-brother, his other elder brother is an engineer from BITS- Pilani.
Dr. Chhaparwal remembers his college days and says the teachers at RNT Medical College were outstanding people, and it was due to them, and also to the trust of lakhs of his patients, that he is where he is today.
When asked about his role models, Dr. Chhaparwal says that his role model was Swami Ramdas ji Maharaj from Barabanki in Uttar Pradesh, whom he had met 40 years ago. Swamiji encouraged him and other doctors in Udaipur to organise medical and surgical camps in a remote tribal jungle area in Barabanki. Dr. Chhaparwal remembers how it all started on a very small scale, and now, after all these years, it has grown into a big project. Every year, a large team of doctors, surgeons, gynaecologists, nurses, ward boys, and social workers goes to Barbanki and organises huge camps there in which 3,000 surgeries are performed in a span of a few days, all without taking any fee.
Another person who has impressed him is the Congress leader from Nathdwara, Dr. C.P. Joshi. Dr. Chhaparwal remembers how Dr. Joshi supported him in setting up a telemedicine centre in the small town of Nathdwara to help needy people.
Dr. Chhaparwal says that his success mantra is to listen to all that a patient has to say, don't show haste, and then give the patient a complete solution to their problem. He says that one dissatisfied person will create ten dissatisfied people, so a doctor should never let anyone be dissatisfied.
For youngsters joining the medical field, Dr. Chhaparwal advises them that they must have a cool and calm nature. A doctor must always keep his phone on, even at night. A doctor shall always keep himself updated on the developments in the field.
Dr. Chhaparwal thinks that education is important in life, but experience is equally important, as it adds up every day. It is the experience that refines you.
When asked about his childhood memories, Dr. Chhaparwal fondly tells a few anecdotes from his childhood.
In his free time, Dr. Chhaparwal likes to read the Ramayana. He reads five dohas with their meanings every day. He also reads the Vinay Patrika and the Hanuman Chalisa.
Talking about the COVID times, Dr. Chhaparwal says that COVID divided the world into two groups: the ordinary and the labourer class and the elite class. And it was the elite class that was affected more by Corona. According to him, COVID has taught us that our homes are like temples, and we must spend more time in them.